The “touch it once” rule has long been the golden rule of paperwork. The idea is that when you pick up a piece of paper, you should immediately handle whatever action is associated with it. This keeps you shuffling through the same stack of paper over and over again which saves a tremendous amount of time.
This rule work very well for some people, and if it works for you that is wonderful. However, for many of us it creates anxiety every time the mail man arrives or another item is placed in our inbox. What if one of those pieces of paper is something time consuming? How can I plan my day when I don’t know how much time I will need to handle my paper? The result is often the opposite of what the rule is intended to do: We stop checking our mail or our inbox because we don’t have time to process all of the paper and therefore don’t want to touch any of it.
I hereby give you permission to forget the “touch it once” rule. I have eliminated it from my routine and my paper management routines have improved because of it.
However, I have a new rule for you. I PROMISE that this one is not as tough to follow as “touch it once,” and it will make your paperwork processing infinitely better. That rule is this: Every time you touch it, move it forward.